Product Warranty

Not Covered:

Vandalism, improper operation, dealer or customer installation, wear on cords, chains pulleys and locks, rusting of décor bar, change of color from continued exposure to strong sunlight, damage to exterior shade and/or motor when not retracted in windy conditions.

Covered:

1. Defective Shade Material

2. Seams opening

3. Shade Material delaminating

4. Defective Spring Motor

5. Defective Bead Chain Drive Unit

Inspection of Defect:

We reserve the right to inspect shades to determine if there is a manufacturing error. Please do not return shades unless we request it. Freight is not covered.

WARRANTY PERIOD AND TERMS FROM DATE OF SHIPMENT

First Year= Full Replacement
2nd Year= Charged 1/3rd current cost
3rd Year= Charged 2/3rd current cost